Play Responsibly

Updated: September 20, 2025

Gambling should be enjoyable entertainment, not a source of stress or financial hardship. At Licensed Lotteries UK, we take responsible gaming seriously because we've witnessed firsthand how gambling problems can devastate lives and families. This isn't just regulatory compliance - it's a genuine commitment to player welfare.

Warning Signs of Problem Gambling

Be honest with yourself about these warning signs: spending more money than you can afford to lose, chasing losses with bigger bets, neglecting responsibilities to gamble, borrowing money to fund gambling, feeling anxious or depressed about gambling losses, or lying to family about your gambling activities. If any of these sound familiar, please reach out for help immediately. There's no shame in admitting you need support.

Setting Healthy Limits

Before you start playing, decide how much money and time you can afford to spend, then stick to those limits regardless of whether you're winning or losing. Set deposit limits on your account and use our session time reminders. Never gamble with money intended for essential expenses like rent, food, or bills. Consider gambling losses as the cost of entertainment, not as an investment opportunity.

Self-Exclusion and Account Controls

We offer several tools to help you maintain control: deposit limits, session time limits, cool-off periods, and permanent self-exclusion. You can also register with GamStop, the UK's free national self-exclusion scheme that blocks access to all licensed gambling sites. These measures aren't admissions of failure - they're smart precautions that responsible players use to protect themselves.

Getting Help and Support

If you're struggling with gambling problems, professional help is available. GamCare offers free confidential support through their helpline (0808 8020 133), online chat, and face-to-face counseling. BeGambleAware provides practical advice and support tools. The National Gambling Treatment Service offers specialist treatment across England, Scotland, and Wales. Remember, seeking help is a sign of strength, not weakness.

For Friends and Family

If someone you care about has gambling problems, GamAnonNUK provides support groups for affected family members and friends. Don't try to solve the problem alone - professional counselors understand gambling addiction and can guide both the gambler and their loved ones toward recovery. Avoid lending money or covering debts, as this often enables continued gambling.