Terms & Conditions

Last updated: September 20, 2025

These terms govern your use of Licensed Lotteries UK services. By creating an account or using our platform, you agree to these conditions. Frankly, most terms are written to confuse customers, but we try to keep ours straightforward and fair.

Eligibility and Account Requirements

You must be 18 or older and a UK resident to use our services. We require valid identification and may request additional verification documents to comply with gambling regulations. You're responsible for keeping your account credentials secure and notifying us immediately of any unauthorized access. We reserve the right to suspend accounts that violate these terms or show signs of problem gambling behavior.

Service Description and Limitations

We act as an intermediary between you and official lottery operators. While we strive for 100% uptime, technical issues may occasionally prevent ticket purchases before draw deadlines. We're not liable for missed opportunities due to system maintenance or technical failures, though we'll always try to process transactions as quickly as possible. Ticket purchases are final once confirmed, and we cannot cancel or modify entries after submission to lottery operators.

Payment and Winnings

All transactions are processed in GBP through secure payment processors. We don't store your payment card details on our servers. Winnings under £500 are credited to your account automatically, while larger amounts require identity verification and may take up to 5 business days to process. We reserve the right to withhold winnings pending investigation if we suspect fraudulent activity or underage gambling.

Responsible Gaming and Account Suspension

We take responsible gambling seriously and monitor accounts for concerning patterns. We may impose deposit limits, session timeouts, or account suspensions if we believe you're experiencing gambling-related harm. These measures aren't punitive - they're protective. You can self-exclude at any time by contacting our support team. All gambling should remain within your financial means and be enjoyable rather than stressful.

Dispute Resolution

Any disputes are governed by English law and subject to the jurisdiction of UK courts. However, we encourage you to contact our customer service team first, as most issues can be resolved without formal proceedings. We're also members of relevant alternative dispute resolution schemes for gambling-related complaints.